Security Policy
Tru Student, Inc. has a responsibility to protect from disclosure to unauthorized parties the personally identifiable information (PII) of its website users. Therefore, Tru Student has adopted and implemented a website security policy to outline practices followed to protect the account information of its website users.
Notice and Disclosures
Tru Student will not sell, trade, or disclose personally identifiable information of its website users to any unauthorized third parties.
Data Quality and Access
Tru Student takes all steps possible to ensure that the data on its Web sites is accurate. If information is found to be inaccurate, Tru Student will make every effort to correct the issue as quickly as possible. Any change to your user account may not be reflected on the website until the following business day.
Tru Student uses cookies to enhance its registered users’ website experience. A cookie is a small file that is stored on users’ hard drives. Tru Student uses these file to maintain certain information about users as they move between pages. Upon closing the browser, the cookie becomes inactive and a new one will be created the next time a user signs on to one of the password-protected features on the Tru Student site. Most browsers are programmed to accept cookies, but this is a function that can be controlled by the user. However, many of the services offered on the website may not run optimally without cookies enabled.
While using the Tru Student website, certain information such as IP address and time spent on pages may be collected. This non-personal information is collected in order to monitor any unauthorized use or access to the Tru Student site. Anyone caught attempting to harm, steal information from, or otherwise damage the Tru Student website will be prosecuted to the full extent of the law.
Data Security
Tru Student takes security very seriously and has therefore taken every precaution to secure our borrower information. In order to secure your personally identifiable information, Tru Student has implemented several security measures to prevent loss, theft, or misuse of any borrower data.
When borrowers use features on the Tru Student website that involves the transfer of personally identifiable information, Tru Student requires that a secure connection first be established using 128-bit Secure Socket Layer (SSL) technology provided by VeriSign©. During a secure SSL session, data passed between users’ computers and Tru Student’s servers is secured through the use of public key cryptography. The users’ computers exchange key information with Tru Student’s computers to create private conversations that only the users’ computers and Tru Student’s systems understand. To benefit from this security and to use many of the features on the Tru Student site, users need to download a 128-bit enabled browser from Microsoft, Mozilla, or another software company.
When users send email messages to Tru Student, the return addresses may be used to respond to the inquiries. The content and addresses contained in the messages may be permanently recorded so they can be referenced in future communications between borrowers and Tru Student. Email is not a secure means of transmitting information. Do not use any personally identifiable information in email correspondence (such as your SSN).
Tru Student Security Policy
If you have any questions regarding Tru Student’s website Security Policy, please contact Tru Student using the information below:
Tru Student, Inc.PO Box 5720
Helena MT 59601
customerhelp@trustudent.com
(877) 786-8411